Facebook fail to make it easy for people not to embarrass themselves
Thursday, December 17th, 2009My attitude to Facebook has always been that it is a useful address book of sorts (with built in slideshows), and that all these scandals where people get fired from their jobs for posting on facebook pictures of themselves disfiguring a company business card with a nail file are their own fault for showing a lack of discretion.
That said, though, Facebook do have a reputation (fairly well-earned if you ask me) for not making it clear to people who they will share things with, but now they’re putting it right as when you login you are nagged to confirm you old privacy settings or change them to new ones, just so everybody’s clear what to expect.
Heres’ the form you fill in, which looks pretty simple – radio buttons to indicate yes or no… or so you would think. But regretably facebook have ballsed up their privacy issues again.
For each element of facebook you can set it’s visibility level to either what you’ve already got it set to, or one of Everyone, Friends of friends or Friends… but for each bit of Facebook you don’t get to choose from that list; you are presented with one of them as an alternative to your current settings (picture). Now, that’s a pretty confusing start, because
- It makes the layout of the form all weird: the radio box in the first column doesn’t always mean the same thing, which users come to expect from columns of radio buttons.
- Some elements have “Old settings” checked, and others have the other radio button checked, which confuses the whole idea of you changing your own settings
- When you arrive at the page there is nothing to tell you what your old settings are. I’m sure many users will go straight from here to check in their account what their settings are.
But on hovering over an old settings checkbox it displays a tooltip to tell you what those settings are, which si helpful , yes, but nowhere near as helpful as just including it in the original page’s text. Horrible overuse of technology.
So does the confusion end there?
Of course not.
Below are three examples where it doesn’t allow you to do what you want, or just gets more confusing
- I can choose to allow everyone to read About me or just friends. It doesn’t allow me to let Friends of friends see this
- At the moment ‘Only Friends; Except: Limited Profile” can see photos and videos of me, but it’s taken me a while to remember what “Limited Profile” means, and now that I do remember, why is this not an option for …
- … sharing my email address, which I’m more likely to be cagey about. And it would also be nice to have radio buttons which allow me a wider choice than sharing my email address with “Friends” or “Only Friends”
It amazes me how sloppy supposed beacons of the internet can be sometimes.


The above is the title of a photo album by an old school friend of mine on facebook. Its lack of consistency in translating from welsh to English is baffling.